Affiliate Messages - Revision history

OfferitMegan at 20:52, 9 July 2013

2013-07-09T20:52:58Z

OfferitMegan at 14:45, 23 August 2012

2012-08-23T14:45:42Z

OfferitMegan at 18:54, 21 August 2012

2012-08-21T18:54:30Z

OfferitRobC: /* Contacting Admins */

2011-12-22T21:48:51Z

‎Contacting Admins

OfferitRobC: /* Trash */

2011-12-22T21:14:08Z

‎Trash

OfferitRobC: /* Sent Messages */

2011-12-22T21:12:31Z

‎Sent Messages

OfferitRobC: /* System Notifications */

2011-12-22T21:08:11Z

‎System Notifications

OfferitRobC: /* Inbox */

2011-12-22T21:02:14Z

‎Inbox

OfferitRobC: /* Viewing Your Messages */

2011-12-22T20:59:49Z

‎Viewing Your Messages

OfferitRobC at 19:15, 21 December 2011

2011-12-21T19:15:32Z

@@ Line 3: / Line 3: @@
 }}
-Most [[Ct#Affiliate|affiliates]] don't want to see their e-mail inboxes filled with various [[Offerit]]-related messages, especially if they are using that e-mail address for other purposes. The [[Offerit]] Messaging feature removes this worry, letting [[Ct#Admin (Person, Offerit)|administrators]] correspond with [[Ct#Affiliate|affiliates]] through our internal messaging system.
+Most [[Ct#Affiliate|affiliates]] don't want to see their e-mail inboxes filled with various [[Offerit]]-related messages. The [[Offerit]] Messaging feature removes this worry, letting [[Ct#Admin (Person, Offerit)|administrators]] correspond with [[Ct#Affiliate|affiliates]] through our internal messaging system.
 Only [[Affiliate Managers]] and [[Ct#Admin_(Person, Offerit)|administrators]] can initiate conversations through the [[Offerit]] messaging system. While [[Ct#Affiliate|affiliates]] cannot initiate conversations, they can read and reply to any messages sent to them through [[Offerit]].

@@ Line 3: / Line 3: @@
 }}
-Most [[Ct#Affiliate|affiliates]] don't want to see their e-mail inboxes filled with various [[Offerit]]-related messages, especially if they are using that e-mail address for other purposes. The [[Offerit]] Messaging feature removes this worry, letting [[Ct#Commission Owner|commission owners]] and [[Ct#Admin (Person, Offerit)|administrators]] correspond with [[Ct#Affiliate|affiliates]] through our internal messaging system.
+Most [[Ct#Affiliate|affiliates]] don't want to see their e-mail inboxes filled with various [[Offerit]]-related messages, especially if they are using that e-mail address for other purposes. The [[Offerit]] Messaging feature removes this worry, letting [[Ct#Admin (Person, Offerit)|administrators]] correspond with [[Ct#Affiliate|affiliates]] through our internal messaging system.
-Only [[Affiliate Managers]], [[Ct#Commission Owner|commission owners]], and [[Ct#Admin_(Person, Offerit)|administrators]] can initiate conversations through the [[Offerit]] messaging system. While [[Ct#Affiliate|affiliates]] cannot initiate conversations, they can read and reply to any messages sent to them through [[Offerit]].
+Only [[Affiliate Managers]] and [[Ct#Admin_(Person, Offerit)|administrators]] can initiate conversations through the [[Offerit]] messaging system. While [[Ct#Affiliate|affiliates]] cannot initiate conversations, they can read and reply to any messages sent to them through [[Offerit]].
 == Viewing Your Messages ==
@@ Line 21: / Line 21: @@
 === Inbox ===
-The message inbox is the first page you'll see when viewing your [[Ct#Affiliate|affiliate]] messages. You can use this page to view, respond to, or delete any message that you have received from an [[Ct#Admin (Person, Offerit)|administrator]] or [[Ct#Commission Owner|commission owner]].
+The message inbox is the first page you'll see when viewing your [[Ct#Affiliate|affiliate]] messages. You can use this page to view, respond to, or delete any message that you have received.
 [[File:Affiliate_Inbox.png|450px|Viewing Your Message Inbox]]
@@ Line 39: / Line 39: @@
 === Sent Messages ===
-Use the Sent box in the [[Ct#Affiliate|Affiliate]] Messages section to view any messages that you've sent to  [[Affiliate Managers]], [[Ct#Admin_(Person, Offerit)|administrators]], or the [[Ct#Commission Owner|commission owner]] through [[Offerit]]. This page also provides you with the subject of each sent message, who the message in question was sent to, and when it was sent.
+Use the Sent box in the [[Ct#Affiliate|Affiliate]] Messages section to view any messages that you've sent through [[Offerit]]. This page also provides you with the subject of each sent message, who the message in question was sent to, and when it was sent.
 [[File:Affiliate_Sent_Messages.png|450px|Viewing Your Sent Messages]]
-You cannot perform any actions on this page, other than viewing your sent messages. Simply click any message's subject to view the full body text of that message.
+You cannot perform any actions on this page other than viewing your sent messages. Simply click any message's subject to view the full body text of that message.
 === Trash ===
@@ Line 63: / Line 63: @@
 == Contacting Admins ==
-If you are an [[Ct#Affiliate|affiliate]] and you need to get in touch with the [[Ct#Commission Owner|commisison owner]] or any other [[Offerit]] [[Ct#Admin (Person, Offerit)|administrators]], click the "Send Support Message" button at the top of each [[Ct#Affiliate|Affiliate]] Messages page.
+If you are an [[Ct#Affiliate|affiliate]] and you need to get in touch with your [[Ct#Network (Person)|Network]] or any other [[Offerit]] [[Ct#Admin (Person, Offerit)|administrator]], click the "Send Support Message" button at the top of each [[Ct#Affiliate|Affiliate]] Messages page.
 [[File:Affiliate_Send_Support_Message.png|374px|Sending a Support Request]]

@@ Line 5: / Line 5: @@
 Most [[Ct#Affiliate|affiliates]] don't want to see their e-mail inboxes filled with various [[Offerit]]-related messages, especially if they are using that e-mail address for other purposes. The [[Offerit]] Messaging feature removes this worry, letting [[Ct#Commission Owner|commission owners]] and [[Ct#Admin (Person, Offerit)|administrators]] correspond with [[Ct#Affiliate|affiliates]] through our internal messaging system.
-Only [[Ct#Account Representative|account representatives]], [[Ct#Commission Owner|commission owners]] and [[Ct#Admin_(Person, Offerit)|administrators]] can initiate conversations through the [[Offerit]] messaging system. While [[Ct#Affiliate|affiliates]] cannot initiate conversations, they can read and reply to any messages sent to them through [[Offerit]].
+Only [[Affiliate Managers]], [[Ct#Commission Owner|commission owners]], and [[Ct#Admin_(Person, Offerit)|administrators]] can initiate conversations through the [[Offerit]] messaging system. While [[Ct#Affiliate|affiliates]] cannot initiate conversations, they can read and reply to any messages sent to them through [[Offerit]].
 == Viewing Your Messages ==
@@ Line 39: / Line 39: @@
 === Sent Messages ===
-Use the Sent box in the [[Ct#Affiliate|Affiliate]] Messages section to view any messages that you've sent to  [[Ct#Account Representative|account reps]], [[Ct#Admin_(Person, Offerit)|administrators]], or the [[Ct#Commission Owner|commission owner]] through [[Offerit]]. This page also provides you with the subject of each sent message, who the message in question was sent to, and when it was sent.
+Use the Sent box in the [[Ct#Affiliate|Affiliate]] Messages section to view any messages that you've sent to  [[Affiliate Managers]], [[Ct#Admin_(Person, Offerit)|administrators]], or the [[Ct#Commission Owner|commission owner]] through [[Offerit]]. This page also provides you with the subject of each sent message, who the message in question was sent to, and when it was sent.
 [[File:Affiliate_Sent_Messages.png|450px|Viewing Your Sent Messages]]

@@ Line 65: / Line 65: @@
 If you are an [[Ct#Affiliate|affiliate]] and you need to get in touch with the [[Ct#Commission Owner|commisison owner]] or any other [[Offerit]] [[Ct#Admin (Person, Offerit)|administrators]], click the "Send Support Message" button at the top of each [[Ct#Affiliate|Affiliate]] Messages page.
-[[File:Send support message.PNG|Sending a Support Request]]
+[[File:Affiliate_Send_Support_Message.png|374px|Sending a Support Request]]
 This will bring you to the "Support Request" page, where you can choose the Subject, Topic, and Message of your Support Request. Fill in the "Subject" field to define the subject line of your support request, and fill in the message that you want to send to the [[Ct#Admin (Person, Offerit)|administrators]].
-[[File:Affiliate support request.PNG|450px|Filling Out a Support Request]]
+[[File:Affiliate_Support_Request.png|450px|Filling Out a Support Request]]
 Use the "Topic" drop-down menu to categorize your support request -- you can choose from "Question," "Problem," or "Suggestion." This lets [[Ct#Admin (Person, Offerit)|administrators]] know why you are contacting them, and what your support request is about.

@@ Line 49: / Line 49: @@
 The Trash section of the [[Ct#Affiliate|Affiliate]] Messages section lets you view any messages that you have deleted from your message inbox, along with who the deleted message was sent by, when you received the message, and each messages' status (read, un-read, reading).
-[[File:Affiliate trash.PNG|450px|Viewing Your Deleted Messages]]
+[[File:Affiliate_Trash.png|450px|Viewing Your Deleted Messages]]
 You can restore messages that you have previously deleted from your inbox -- this is useful if you accidentally deleted a message, or need some information found in a deleted message. Just click the "Restore" action link to the right of the message you want to restore. You can also click the bubble to the left of any message on this page to mark it as either read or unread, and click the subject of any listed deleted message to view its full body text.

@@ Line 33: / Line 33: @@
 System Notifications are messages that are automatically generated by [[Offerit]] when certain [[Ct#Customer|customer]] actions are taken, or when errors are triggered in [[Offerit]]. You can choose what [[Ct#Customer|customer]] actions will trigger a notification though the Affiliate Settings page -- however, error messages will generate notifications regardless.
-[[File:Affiliate system notifications.PNG|450px|Viewing Your System Notifications]]
+[[File:Affiliate_System_Notifications.png|450px|Viewing Your System Notifications]]
 This page lets you take similar actions to the message Inbox -- click the bubble to the left of a notification's subject to mark it as read or unread, click a notification subject to view the full body text of that notification, and click the "Delete" link in the table to delete a notification.

@@ Line 23: / Line 23: @@
 The message inbox is the first page you'll see when viewing your [[Ct#Affiliate|affiliate]] messages. You can use this page to view, respond to, or delete any message that you have received from an [[Ct#Admin (Person, Offerit)|administrator]] or [[Ct#Commission Owner|commission owner]].
-[[File:Affiliate message inbox.PNG|450px|Viewing Your Message Inbox]]
+[[File:Affiliate_Inbox.png|450px|Viewing Your Message Inbox]]
 [[Offerit]] offers a new feature to make managing your messages easier and faster. Click the dot to the left of any message's subject to mark it as read or unread -- much like you would see in many standalone e-mail clients. This provides an easy way to mark your messages and edit their status, without having to open them.

@@ Line 13: / Line 13: @@
 You'll see four separate tabs for your [[Ct#Affiliate|affiliate]] messages on the next page: Inbox, System Notifications, Sent, and Trash. This allows for an organized and clutter-free messaging system, letting you stay on top of your messages.
-[[File:Affiliate message boxes.PNG|450px|The Offerit Affiliate Message Inboxes]]
+[[File:Affiliate_Message_Boxes.png|400px|The Offerit Affiliate Message Inboxes]]
 You can sort your messages by any of the available categories on this page: Subject, From, Date, and Status. This allows you to find certain e-mails faster, see all e-mails to/from a certain [[Ct#Admin (Person, Offerit)|admin]], find your most recent/least recent messages, and see all read or unread messages. Just click the top of any of the columns shown on these pages.