Fraud Report - Revision history

OfferitMegan at 14:56, 3 July 2013

2013-07-03T14:56:58Z

OfferitMegan at 14:43, 3 July 2013

2013-07-03T14:43:33Z

OfferitRobC at 17:38, 29 December 2011

2011-12-29T17:38:53Z

OfferitRobC at 17:35, 29 December 2011

2011-12-29T17:35:58Z

OfferitRobC at 17:33, 29 December 2011

2011-12-29T17:33:56Z

OfferitRobC: Created page with "{{Offerit Manual | show_reporting_admin_section = true | show_report_breakdowns_section = true }} The Fraud Report provides a list of affiliates, basic statistics from that affi..."

2011-12-29T17:10:23Z

Created page with "{{Offerit Manual | show_reporting_admin_section = true | show_report_breakdowns_section = true }} The Fraud Report provides a list of affiliates, basic statistics from that affi..."

New page

{{Offerit Manual
| show_reporting_admin_section = true
| show_report_breakdowns_section = true
}}

The Fraud Report provides a list of affiliates, basic statistics from that affiliate, and how many fraud points they have accrued through their actions. You can set fraud point values, as well as what triggers fraud points, in the [[Offerit Configuration Admin|Configuration Admin]] under the "Fraud" section.

This report is useful, as it allows you to analyze the frequency of any potentially fraudulent actions (for example, customers registered under a particular affiliate having matching information) by your affiliates and take any necessary appropriate actions. Keep in mind that the fraud report only tells you about possible fraudulent activity; it does not prevent fraud or deactivate accounts.

To view the Fraud Report, go to the [[Offerit Reporting Admin|Reporting Admin]] and select the "Fraud" tab from the side menu.

On the Fraud Report page, there will be a search box and an Affiliate Fraud Points table. The search box allows you to narrow down your results by using various parameters, including Date Range, Offers, and Tracking.

[[File:Affiliate fraud points table.PNG|450px|The Affiliate Fraud Points Table]]

The basic affiliate information is similar to what you will see on the Affiliate Stats page, including page views and unique visitors, income from customer sales, conversion ratio, loss from refunds, income from reversals, and stats points.

The "Customer Points", "Account Points", and "Total Points" columns reflect how many fraud points an affiliate has accrued to that point in time. The statistics shown in these columns are:

* '''Customer Points''' - Fraud points accumulated from customer-related settings, such as email address, username, IP address, etc.
* '''Account Points''' - Fraud points accumulated from affiliate-related settings, such as email address, username, IP address, etc.

These columns are further broken down into two sub-columns marked "Match" and "List". The Match column displays any points accrued by matching already existing information in [[Offerit]], while the List column displays any points accrued by matching already existing information in a specified list.

Your point values can be set in the [[Offerit Configuration Admin|Configuration Admin]] in the "Fraud" section. Settings with "List" in the title, such as ''FRAUD_DETECTION_CUSTOMER_LIST_EMAIL'' will add points to the "List" sub-column if the criteria is met; settings without "List", such as ''FRAUD_POINTS_PER_CUSTOMER_IP'' will add points to the "Match" column if the criteria is met.

[[File:Fraud configuration.PNG|450px|The Fraud Configuration Section]]

For more information on this feature, please see our [[Offerit Fraud]] wiki article.

@@ Line 3: / Line 3: @@
 | show_report_breakdowns_section = true
 }}
   <!-- The Fraud Report provides a list of affiliates, basic statistics from that affiliate, and how many fraud points they have accrued through their actions. You can set fraud point values, as well as what triggers fraud points, in the [[Offerit Configuration Admin|Configuration Admin]] under the "Fraud" section.

@@ Line 4: / Line 4: @@
 }}
-The Fraud Report provides a list of affiliates, basic statistics from that affiliate, and how many fraud points they have accrued through their actions. You can set fraud point values, as well as what triggers fraud points, in the [[Offerit Configuration Admin|Configuration Admin]] under the "Fraud" section.
+ <!-- The Fraud Report provides a list of affiliates, basic statistics from that affiliate, and how many fraud points they have accrued through their actions. You can set fraud point values, as well as what triggers fraud points, in the [[Offerit Configuration Admin|Configuration Admin]] under the "Fraud" section.
 This report is useful, as it allows you to analyze the frequency of any potentially fraudulent actions (for example, customers registered under a particular affiliate having matching information) by your affiliates and take any necessary appropriate actions. Keep in mind that the fraud report only tells you about possible fraudulent activity; it does not prevent fraud or deactivate accounts.
@@ Line 28: / Line 28: @@
 [[File:Admin_Fraud_Configuration.png|600px|The Fraud Configuration Section]]
-For more information on this feature, please see our [[Offerit Fraud|Fraud Configuration]] wiki article.
+For more information on this feature, please see our [[Offerit Fraud|Fraud Configuration]] wiki article. -->

← Older revision		Revision as of 17:33, 29 December 2011
Line 27:		Line 27:
	[[File:Fraud configuration.PNG\|450px\|The Fraud Configuration Section]]		[[File:Fraud configuration.PNG\|450px\|The Fraud Configuration Section]]

−	For more information on this feature, please see our [[Offerit Fraud]] wiki article.	+	For more information on this feature, please see our [[Offerit Fraud\|Fraud Configuration]] wiki article.

@@ Line 16: / Line 16: @@
 The basic affiliate information is similar to what you will see on the Affiliate Stats page, including page views and unique visitors, income from customer sales, conversion ratio, loss from refunds, income from reversals, and stats points.
-The "Customer Points", "Account Points", and "Total Points" columns reflect how many fraud points an affiliate has accrued to that point in time. The statistics shown in these columns are:
+The "Stats Points", "Customer Points", and "Reseller Points" columns reflect how many fraud points an affiliate has accrued to that point in time. The statistics shown in these columns are:
-* '''Customer Points''' - Fraud points accumulated from customer-related settings, such as email address, username, IP address, etc.
+* '''Stats Points''' - fraud points accumulated from ratio-related settings (chargeback ratio, void ratio, etc.)
-* '''Account Points''' - Fraud points accumulated from affiliate-related settings, such as email address, username, IP address, etc.
+* '''Customer Points''' - fraud points accumulated from customer-related settings, such as email address, username, IP address, etc.
 These columns are further broken down into two sub-columns marked "Match" and "List". The Match column displays any points accrued by matching already existing information in [[Offerit]], while the List column displays any points accrued by matching already existing information in a specified list.

@@ Line 12: / Line 12: @@
 On the Fraud Report page, there will be a search box and an Affiliate Fraud Points table. The search box allows you to narrow down your results by using various parameters, including Date Range, Offers, and Tracking.
-[[File:Affiliate fraud points table.PNG|450px|The Affiliate Fraud Points Table]]
+[[File:Admin_Fraud_Report_Table.png|750px|The Affiliate Fraud Points Table]]
 The basic affiliate information is similar to what you will see on the Affiliate Stats page, including page views and unique visitors, income from customer sales, conversion ratio, loss from refunds, income from reversals, and stats points.
@@ Line 25: / Line 25: @@
 Your point values can be set in the [[Offerit Configuration Admin|Configuration Admin]] in the "Fraud" section. Settings with "List" in the title, such as ''FRAUD_DETECTION_CUSTOMER_LIST_EMAIL'' will add points to the "List" sub-column if the criteria is met; settings without "List", such as ''FRAUD_POINTS_PER_CUSTOMER_IP'' will add points to the "Match" column if the criteria is met.
-[[File:Fraud configuration.PNG|450px|The Fraud Configuration Section]]
+[[File:Admin_Fraud_Configuration.png|600px|The Fraud Configuration Section]]
 For more information on this feature, please see our [[Offerit Fraud|Fraud Configuration]] wiki article.